Applications Scientist - NMR Products

Peabody, MA

The NMR Applications Scientist provides applications support to the Sales and Marketing team through demonstrations of NMR products to existing and potential customers. The position involves demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of NMR training courses

The NMR Applications Scientist will:

Demonstrate the full capabilities of NMR products to existing and potential customers in the applications lab, at customer sites, and scientific conferences

Provide clear reports from sample data acquired at demos or from customer samples to promote our NMR products

Provide technical support to customers, sales, and marketing pre and post sale

Assist Product Managers with the evaluation of new products, software, or accessories

Maintain technical data pertaining to JEOL instruments and competitor’s instrumentation

Participate in development and delivery of training for NMR customers

Collaborate with R&D and Marketing to promote JEOL NMR systems

Develop expertise with developing NMR applications and methods

Requirements

PhD in Physics, Chemistry or related discipline

A minimum of 3-5 years of related experience or equivalent combination of education and experience

Extensive knowledge of liquids NMR applications and methods, knowledge of solid-state NMR a plus

Excellent interpersonal, presentation and writing skills

Up to 30% travel is anticipated

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of May 2026.

Base Salary Minimum: $90,000 - Base Salary Maximum $100,000 plus incentive. Total compensation is estimated to be in the $99,000- $110,000 range. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

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NetSuite Administrator

Peabody, MA

Join us to lead the charge in transforming our IT infrastructure through innovative NetSuite solutions! In this hybrid role, you will be the driving force behind the effective management, configuration, and optimization of our platform. Your expertise will empower our teams to operate seamlessly, leveraging NetSuite to enhance productivity and deliver exceptional customer experiences. This position offers an exciting opportunity to work at the forefront of technology, ensuring our systems are robust, secure, and aligned with organizational goals.

Essential Functions

-Manage and optimize the NetSuite environment, including user setup, security configurations, and data integrity
-Administer and maintain NetSuite platforms
-Develop and implement custom workflows, automation processes, dashboards, reports, and visualizations to support business needs.
-Collaborate with cross-functional teams to gather requirements and translate them into scalable NetSuite solutions aligned with best practices
-Perform regular data audits, manage data migrations, and implement best practices for data hygiene to ensure data quality
-Provide proactive system maintenance, including security reviews and release updates
-Manage integration between NetSuite and other key business systems
-Configure and customize Salesforce objects, workflows, validation rules, and process builders
-Identify unused or underutilized platform features for system enhancement and automation to improve business workflows and productivity according to best practices.
-Develop and deliver training materials and documentation for new features and processes to ensure our users are increasing efficiencies.
-Own the communication of platform changes to end users and stakeholders
-Monitor system performance, troubleshoot issues promptly, and execute upgrades or patches to ensure optimal functionality.
-Ensure data security by managing roles, permissions, and access controls in accordance with information security standards
-Document system configurations, processes, and procedures for ongoing maintenance and compliance purposes.

-The position requires a Bachelor’s degree and a minimum of 3-5 years’ experience as a NetSuite Administrator or an equivalent combination of education and experience
-Proven experience with NetSuite and a strong understanding of NetSuite best practices and data management
-NetSuite Administrator Certification required
-Strong grasp of information security principles to safeguard sensitive data across all platforms.
-Excellent problem-solving skills combined with a proactive approach to system management and troubleshooting

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of January 2026.

Minimum $78,000 -Maximum $88,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

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Sales Administration Associate

Peabody, MA

The Sales Administration Associate will provide customer service and administrative support for the Sales Department. This involves responding to customer requests and processing orders for consumable and demand service items.

Essential Responsibilities

Provides customer service and administrative support for Parts Sales
Responds to customer inquiries; maintains customer documents, correspondence and files
Assists customers placing parts orders for consumable and demand service items
Provides customer pricing and shipping costs as necessary
Enters customer sales orders into ERP system and supports the delivery process
Deliveries may require preparation of import/export documents
Coordinates Return Goods Authorizations (RGAs) and processes corresponding credits
Gathers information related to material items, pricing, credit terms, delivery terms to generate and complete parts quotes as requested.
May assist in all Sales Administration support requirements including IQS quotes, brochures, and customer letters

Requirements

Associate's degree in Business, plus 1-3 years sales administration or related experience
Time management skills, an attention to detail, and excellent customer service skills are required
Proficiency in MS Office and experience with ERP systems desired
Excellent verbal and written communication skills

To be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of March 2026. Salary Base Minimum: $55,000 - Salary Base Maximum $60,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

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Field Service Engineers

Newark, NJ ~ Houston, TX ~ Phoenix, AZ

Field Service Technicians are responsible for routine service, installation, and maintenance of JEOL products such as Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. You will represent JEOL at customer locations and works primarily with scientists and related personnel to diagnose and repair products within the assigned service territory.

Essential Functions:

Independently diagnose and repair electron microscopes within the territory
Systematically analyze the source of problems affecting customer’s instrumentation
Resolve problems with affected instrument, or prepare a report of findings and recommendations
Communicate with clients, vendors, supervisors to ensure customer satisfaction
Qualifications:

Requirements
Associate’s degree in an appropriate area of engineering and/or science, plus a minimum of 6 months related experience
Solid electromechanical understanding and troubleshooting experience
Knowledge of and ability to apply analog and digital electronics
A valid license, passport, and up to 30% overnight travel is anticipated
Excellent customer service skills

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of May 2026.

Salary Minimum: $60,000 - Salary Maximum $70,000

The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

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Sales Manager - Analytical Instruments

Remote based in Southeast (RDU/ATL)

You will be based in the Southeast and have responsibility for the sales of NMR, Mass Spec, and ESRs within a territory encompassing VA, NC, SC, TN, GA, MI, AL, LA, FL, AR, OK. If you thrive in a fast-paced environment and are passionate about building lasting customer partnerships, this opportunity is for you! You will travel to call on existing and potential customers and use your knowledge of scientific instrument sales to generate leads and develop new opportunities for growth in the region of the United States. JEOL hires self-motivated professionals with scientific industry experience and gives them the tools to succeed.

Key Responsibilities

•Promote new and analytical instrument products to customers to achieve sales goals
•Contribute to a positive work environment and promote the values and mission of JEOL and its product lines
•Solicit orders, quote prices and credit terms, and prepare sales contracts
•Build lasting relationships with customers to focus on long-term growth
•Interact with existing and prospective customers to demonstrate products and explain features
•Monitor market conditions, competitor products, and industry activity to keep informed about new products/ information of interest to customers to incorporate data into the business plan
•Follow up with customers to resolve problems and inform manager of customer concerns or potential issues
•Maintain customer information in Salesforce database and ensure accurate reporting, records, and files for proper management of territory

Qualifications

•Bachelor’s degree in Science/Engineering or related field, plus 5+ years related sales’ experience preferably with analytical instruments; or equivalent combination of education and experience
•Must be goal oriented, self-motivated, have excellent organizational skills with a successful sales track record
•Computer proficiency in Microsoft Office, CRM systems, and expense reporting systems
•Ability to generate leads using LinkedIn and social media
•Strong interpersonal, oral and written communication, and presentation skills
•Willingness to travel extensively throughout the territory

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL publishes the following information which is current as of May, 2026. Base Salary Minimum: $79,000 - Base Salary Maximum $103,000 plus commissions. Total compensation is estimated to be $120-150k range.

Apply Here