NetSuite Administrator
Peabody, MA
Join us to lead the charge in transforming our IT infrastructure through innovative NetSuite solutions! In this hybrid role, you will be the driving force behind the effective management, configuration, and optimization of our platform. Your expertise will empower our teams to operate seamlessly, leveraging NetSuite to enhance productivity and deliver exceptional customer experiences. This position offers an exciting opportunity to work at the forefront of technology, ensuring our systems are robust, secure, and aligned with organizational goals.
Essential Functions
-Manage and optimize the NetSuite environment, including user setup, security configurations, and data integrity
-Administer and maintain NetSuite platforms
-Develop and implement custom workflows, automation processes, dashboards, reports, and visualizations to support business needs.
-Collaborate with cross-functional teams to gather requirements and translate them into scalable NetSuite solutions aligned with best practices
-Perform regular data audits, manage data migrations, and implement best practices for data hygiene to ensure data quality
-Provide proactive system maintenance, including security reviews and release updates
-Manage integration between NetSuite and other key business systems
-Configure and customize Salesforce objects, workflows, validation rules, and process builders
-Identify unused or underutilized platform features for system enhancement and automation to improve business workflows and productivity according to best practices.
-Develop and deliver training materials and documentation for new features and processes to ensure our users are increasing efficiencies.
-Own the communication of platform changes to end users and stakeholders
-Monitor system performance, troubleshoot issues promptly, and execute upgrades or patches to ensure optimal functionality.
-Ensure data security by managing roles, permissions, and access controls in accordance with information security standards
-Document system configurations, processes, and procedures for ongoing maintenance and compliance purposes.
-The position requires a Bachelor’s degree and a minimum of 3-5 years’ experience as a NetSuite Administrator or an equivalent combination of education and experience
-Proven experience with NetSuite and a strong understanding of NetSuite best practices and data management
-NetSuite Administrator Certification required
-Strong grasp of information security principles to safeguard sensitive data across all platforms.
-Excellent problem-solving skills combined with a proactive approach to system management and troubleshooting
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of January 2026.
Minimum $78,000 -Maximum $88,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.
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Life Science Applications Specialist – CryoEM
Remote
You will conduct customer demonstrations and data acquisition for Cryogenic Transmission Electron Microscopy (CryoEM) business. This involves training customers in use of JEOL’s state-of-the-art CRYO ARM TEMs and all accessories after installation. Other responsibilities include providing customer support and consultation for state-of-the-art research using CryoEM and its accessories. You will provide customer installation and training of TEM tomography packages as well as conduct research using CryoEM to optimize instrument performance for current users and present research data and analysis at corporate meetings, client meetings, and scientific conferences. The successful candidate will prepare research data and manuscripts for publication in peer reviewed journals. Prepare materials and documentation for training and continued use of TEM and associated techniques. This involves working with third party vendors on testing new accessory instrumentation and providing feedback to these vendors for instrument improvement.
-The position requires a PhD in Life Science, focusing on CryoEM – ideally automated CryoEM
-A minimum of 5 years research experience with Cryo electron microscopy with extensive practice in SPA and/or Cryo-ET
-Experience in product and software development for electron microscopy applications
-Experience with SerialEM is a plus
-The position requires extensive travel to customer sites for demonstrations, training, and presentations.
To be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of March 2026. Salary Base Minimum: $90,000 - Salary Base Maximum $100,000, plus up to 15% incentive. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.
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Sr. Applications Specialist - FIB
Boise, Idaho
Sr. Applications Specialist - FIB Products
The FIB Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of FIB products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of FIB training courses.
The FIB Applications Specialist will:
Provide applications support and workflow development on JEOL’s state-of-the-art PS500i FIB/SEM Dual Beam
Train customers in best practices for FIB/SEM operation
Work directly with users to optimize methods for TEM lamella preparation and other relevantFIB/SEM applications, including advanced automation and recipe development
Prepare training materials and documentation pertaining to instrument operation for continued use of FIB/SEM and associated techniques.
Attend and present results at relevant conferences/workshops as applicable
Run samples and demonstrate the full capabilities of FIB products to existing and potential customers in the applications lab, at customer sites, and scientific conferences
Provide clear reports from sample data acquired at demos or from customer samples to promote our FIB products
Assist Product Managers with the evaluation of new products, software, or accessories
Maintain technical data pertaining to JEOL instruments and competitor’s instrumentation
FIB Applications Specialist Requirements:
Master’s degree in Materials Science or related field
A minimum of 3-5 years experience using FIB for sample preparation and characterization; or equivalent combination of education and experience
Excellent communication, presentation and writing skills
Some travel (25%) to customer sites for training and applications support
Must live in the Boise, Idaho area
To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of March 2026. Minimum $90,000 - Maximum $100,000, plus up to 15% incentive. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.
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Senior Product Marketing Specialist
Peabody, MA
The Senior Product Marketing Specialist will implement effective marketing communications to highlight the features and benefits of JEOL products to customers. The successful candidate will interface with the sales and marketing team to produce communications to enhance the JEOL brand.
Essential Responsibilities
Develop and produce communications to enhance JEOL’s brand and emphasize product capabilities
Participate in new product launches
Work with cross-functional team (Sales, product management, engineering) to implement effective marketing communications to drive performance
Create content and sales support material to post on social media, create promotional flyers, develop targeted email campaigns, and implement general product awareness initiatives
Interfaces with and maintains data in Pardot and Salesforce
Develops a working understanding of the JEOL product line, along with its relevance in the market and the competitive landscape
Supports the Product Marketing Manager in establishing and evaluating marketing strategies and plans
Monitors industry-wide trends in digital marketing and stays abreast of new tools and technologies
Attends tradeshows and scientific conferences
Requirements
Bachelor's degree in Marketing, Business, Communications or a STEM related discipline
3-5 years of product management, eCommerce, business development, Marketing, Communications, or digital marketing experience, preferably with scientific/industrial products company or an equivalent combination of education and experience
Experience managing small projects from beginning to end within an established framework
Experience setting project timelines and ensuring projects are completed by deadline
Proficiency with Microsoft Office is required
Experience with Salesforce/Pardot preferred
Graphic design experience (i.e. Photoshop Systems, Illustrator, Corel Draw, In-Design, Quark) is preferred. Experience/knowledge of e-design principles preferred
Up to 10% travel to tradeshows and scientific conferences is required
To be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of March, 2026. Salary Minimum: $80,000 - Salary Maximum $95,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
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Sales Administration Associate
Peabody, MA
The Sales Administration Associate will provide customer service and administrative support for the Sales Department. This involves responding to customer requests and processing orders for consumable and demand service items.
Essential Responsibilities
Provides customer service and administrative support for Parts Sales
Responds to customer inquiries; maintains customer documents, correspondence and files
Assists customers placing parts orders for consumable and demand service items
Provides customer pricing and shipping costs as necessary
Enters customer sales orders into ERP system and supports the delivery process
Deliveries may require preparation of import/export documents
Coordinates Return Goods Authorizations (RGAs) and processes corresponding credits
Gathers information related to material items, pricing, credit terms, delivery terms to generate and complete parts quotes as requested.
May assist in all Sales Administration support requirements including IQS quotes, brochures, and customer letters
Requirements
Associate's degree in Business, plus 1-3 years sales administration or related experience
Time management skills, an attention to detail, and excellent customer service skills are required
Proficiency in MS Office and experience with ERP systems desired
Excellent verbal and written communication skills
To be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of March 2026. Salary Base Minimum: $55,000 - Salary Base Maximum $60,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.
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Field Service Engineers
Pittsburgh, PA & Newark, NJ
Field Service Technicians are responsible for routine service, installation, and maintenance of JEOL products such as Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. You will represent JEOL at customer locations and works primarily with scientists and related personnel to diagnose and repair products within the assigned service territory.
Essential Functions:
Independently diagnose and repair electron microscopes within the territory
Systematically analyze the source of problems affecting customer’s instrumentation
Resolve problems with affected instrument, or prepare a report of findings and recommendations
Communicate with clients, vendors, supervisors to ensure customer satisfaction
Qualifications:
Requirements
Associate’s degree in an appropriate area of engineering and/or science, plus a minimum of 6 months related experience
Solid electromechanical understanding and troubleshooting experience
Knowledge of and ability to apply analog and digital electronics
A valid license, passport, and up to 30% overnight travel is anticipated
Excellent customer service skills
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of February, 2026.
Salary Minimum: $60,000 - Salary Maximum $65,000
The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Apply Here
Field Service Engineer - NMR Products
Peabody, MA
You will use your NMR knowledge and experience to install new or modified equipment at customer's facility, provide preventative maintenance, troubleshooting, and repair of NMR (nuclear magnetic resonance) instruments. This involves determining the source of instrumentation problem, repair, recommend replacement, or other corrective action to District Manager. Other responsibilities include troubleshooting and repairing equipment and providing excellent customer service to our clients
Field Service Requirements
-A minimum of an AS degree in an appropriate area of electronics, engineering or science; plus two or more years’ experience with NMR, analytical instrumentation, RF electronics or an equivalent combination of education and electro-mechanical experience
-Knowledge and ability to apply principles of RF electronics
-An understanding of troubleshooting techniques and approaches, ability to analyze, evaluate, and assess complex and interactive mechanical components
-Knowledge and experience with NMR and analytical chemistry preferred
-Requires a valid driver’s license, passport, and up to 50% overnight travel
In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL publishes the following information which is current as of March, 2026. Salary Minimum: $60,000 - Salary Maximum $65,000
The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Apply Here
New England Sales Manager - Scientific Instruments
Remote in New England
You will be based in the New England area and have responsibility for the sales of electron microscopes within a territory which encompasses Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, Connecticut and New York (north of route 90). This involves significant travel to call on existing and potential customers. You will use your knowledge of scientific instrument sales to generate leads and develop new opportunities for growth in the New England region of the United States. JEOL hires self-motivated professionals with scientific industry experience and gives them the tools to succeed.
Key Responsibilities
• Promote new and existing electron microscope products to customers to achieve sales goals
•Contribute to a positive work environment and promote the values and mission of JEOL and its product lines
•Solicit orders, quote prices and credit terms, and prepare sales contracts
•Build lasting relationships with customers to focus on long-term growth
•Interact with existing and prospective customers to demonstrate products and explain features
•Monitor market conditions, competitor products, and industry activity to keep informed about new products/ information of interest to customers to incorporate data into the business plan
•Follow up with customers to resolve problems and inform manager of customer concerns or potential issues
•Maintain customer information in Salesforce database and ensure accurate reporting, records, and files for proper management of territory
Qualifications
•Bachelor’s degree in Science/Engineering or related field, plus 5+ years capital equipment sales’ experience preferably in the field of electron microscopy and microanalysis; or equivalent combination of education and experience
•Must be goal oriented, self-motivated, have excellent organizational skills with a successful sales track record
•Computer proficiency in Microsoft Office, CRM systems, and expense reporting systems
•Ability to generate leads using LinkedIn and social media
•Strong interpersonal, oral and written communication, and presentation skills
•Willingness to travel extensively throughout the New England and New York area
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL publishes the following information which is current as of February, 2026. Base Salary Minimum: $80,000 - Base Salary Maximum $100,000 plus commissions. Total compensation is estimated to be in the $145,000- $180,000 range.
Apply Here