Careers at JEOL USA

JEOL positively challenges the world's highest technology, forever contributing to the progress in science and human society through its products. For more than sixty years JEOL USA, Inc. has made customer service and support a top priority. Our success is based on talented and dedicated employees who are committed to making a difference.

The Brilliancy of JEOL is the Uniqueness of Our Global Workforce.

We appreciate the diversity of everyone we interact with and believe that our differences and unique perspectives open doors to science and innovation. We are committed to hearing you, respecting you and empowering you. At JEOL, our diverse and inclusive teams contribute to the progress of science and society on a global scale.

To view our social governance statement, click here.

Affirmative Action / Equal Opportunity Employer

JEOL USA, Inc. is an Equal Opportunity/Affirmative Action Employer and values the strength diversity brings to the workplace. We consider all applicants without regard to race, color, religion, creed, national origin, citizenship status, gender, disability, genetic information, sexual orientation, veteran status, or any other legally recognized category. Applications from women, minorities, veterans, and individuals with disabilities are strongly encouraged.

We are committed to providing reasonable accommodation to applicants with disabilities. If you require reasonable accommodation in the application or hiring process, please include the nature of your request and preferred method of contact when applying.

To view current opportunities, scroll down on this page.

E-Verify

JEOL uses E-Verify, an Internet-based system that allows an employer to use information reported on an employee's Form I-9, Employment Eligibility Verification, to determine the eligibility of that employee to work in the United States. The E-Verify system is operated by the Department of Homeland Security in partnership with the Social Security Administration.

Download the E-Verify Poster in English and Spanish
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Partnership

JEOL is proud to be a Work Without Limits sponsor. Our relationship demonstrates our commitment to diversity and inclusion.

JEOL is excited to share our commitment to diversity in the workplace through our partnership with DiversityJobs.

Current Career Opportunities

Since 1949, the JEOL legacy has been one of outstanding innovation in developing instruments used to advance scientific research and technology. JEOL has 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership.

JEOL USA, Inc., a wholly-owned subsidiary of JEOL Ltd. Japan, was incorporated in the United States in 1962. The primary business of JEOL USA is sales of new instruments and peripherals and support of a vast installed base of instruments throughout the United States, Canada, Mexico, and South America.

Field Service Engineer - NMR Instrumentation

Peabody, MA

JEOL is looking to train a motivated customer focused individual to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Essential Duties

· Travel to customer sites to install NMR (nuclear magnetic resonance) instruments at customer's facility, provide preventative maintenance, troubleshooting, and repair of instruments

· Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem

· Establish and maintain effective relationships with internal and external customers

· Manage customer expectations and refer complex issues to appropriate individuals

more...

Requirements

· General problem-solving skills and go-getting attitude is a must.

· Excellent customer service skills

· AS/BS degree in Engineering, Physics, or Chemistry preferred.

· Hands-on technical experience with NMR, analytical instrumentation, RF electronics preferred

· Basic knowledge of principles of RF electronics

· Basic mechanical aptitude

· Requires a valid driver’s license, passport, and 40-50% overnight travel

Apply Here

Field Service Engineers

FL, MD, MI, TX

Positions based in:
Miami, FL
Laurel, MD
Detroit, MI
Austin, TX

Responsibilities:

Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications

Independently diagnose and repair electron microscopes within the territory

Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem

Communicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish work

Resolve problems with affected instrument or prepare a report of findings and recommendations

Consistently exercise discretion and independent judgment in resolving problems

Provide on-site technical assistance to troubleshoot and repair equipment

Complete and submit field service reports and weekly expense reports

more...

Field Service Requirements:

An Associate’s degree in engineering and/or science from an accredited college or university; plus 6+ months electronics or related experience and/or training; or an equivalent combination of education and experience

Excellent customer service skills

Hands-on technical experience with installation and repair of equipment

Knowledge of and ability to apply analog, digital, and RF electronics

A basic understanding of troubleshooting techniques and approaches

A valid driver's license and passport are required

Up to 30% overnight travel is anticipated

Apply Here

Shipping Clerk

Peabody, MA

Essential Responsibilities

Pick items from inventory and ensure accuracy in picking items by verifying product codes, quantities, and descriptions
Pack items securely and appropriately for shipping,

Utilize the company’s ERP system to enter and retrieve shipping information

Examine outgoing shipments to ensure shipments meet specifications

Prepare shipping labels, packing slips, and shipping manifests and maintain records of shipped items

Coordinate with shipping carriers to schedule pickups and deliveries

Assist with receiving and inventory control tasks, including restocking shelves and conducting cycle counts

more...

Qualifications

High school diploma or general education degree (GED)

Six to twelve months of related experience and/or training; or equivalent combination of education and experience

Experience in a warehouse, shipping, or logistics role preferred

Proficiency with Microsoft office software

Familiarity with Inventory Management software and ERP systems is desired

A valid driver’s license and safe driving record are required.

HAZMAT certification preferred

Ability to lift and/or move up to 50 pounds

Apply Here